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Frequently asked questions
Answers about booking lab tests, free sample collection in Bhopal, sending samples from other districts of Madhya Pradesh, and how reports reach you.
About the lab (also on the home page)
What is Pashupatinath Vet Lab?
Pashupatinath Vet Lab is a veterinary diagnostic laboratory at C-200, C Sector, Shahpura, Bhopal. It tests samples from dogs, cats, cows and buffaloes, including blood, urine, stool, skin, culture, PCR, ELISA and biopsy tests. The lab is headed by Dr. Durgesh Mittal, Chief Veterinary Pathologist.
Which animals can I get tested?
This website covers dogs, cats, cows and buffaloes. Pet owners, dairy farmers and veterinarians can all book tests for these animals. For any other animal, call or WhatsApp the lab on +91 88175 01118 and ask before you book.
Where is the lab and when is it open?
The lab is at C-200, C Sector, Shahpura, Bhopal, Madhya Pradesh 462016. It is open every day from 8:00 am to 10:00 pm. You can call or WhatsApp +91 88175 01118, or email pashupatinathvetlab@gmail.com.
Is sample collection really free in Bhopal?
Yes. Sample collection is free anywhere in Bhopal. Book a test, share your address and the lab will confirm the collection time with you. Charges for the tests themselves are confirmed when you book.
How soon will I get my report?
Routine tests are normally reported the same day or within 24 hours. For PCR, ELISA, culture, histopathology and other special tests, the reporting time is confirmed when you book. Reports are shared on WhatsApp or email and in My Reports in your account on this website.
Can I use the lab if I live outside Bhopal?
Yes. You can send samples to the Bhopal lab by courier, bus parcel or through your local veterinarian or clinic. The lab coordinates with you by phone or WhatsApp on +91 88175 01118. Free sample collection is available anywhere in Bhopal.
Can pet owners and farmers book directly, or only vets?
Both can book. Pet owners and dairy farmers can book tests for their animals, and veterinarians can book for their patients. You can book on this website, or call or WhatsApp the lab.
Can a lab report replace a visit to my vet?
No. A lab report shows test results, and a registered veterinarian reads them together with your animal's signs and history to find the cause and decide on treatment. Please show the report to your vet before any medicine is given.
Booking
How do I book a test?
You can book a test on this website, or call or WhatsApp the lab on +91 88175 01118. Choose the test or package for your animal, share your contact details and address, and the lab will confirm the next steps with you.
Who can book a test with the lab?
Both animal owners and veterinarians can book. Pet owners and dairy farmers can book for their own animals, and vets and clinics can book for their patients.
How do I choose the right test or package?
Ask your veterinarian which test suits your animal's signs and history. You can also browse tests and packages for your animal on this website, or call or WhatsApp the lab with your questions. A package groups several common tests together.
What information should I keep ready when I book?
Keep ready the kind of animal (dog, cat, cow or buffalo), its age, the test or package you want, your phone number and your address. Also tell the lab about any signs you have noticed, such as fever or loose motions.
How do I pay for a test?
The payment method and any charges are confirmed when you book. Sample collection is free anywhere in Bhopal. If you want to know before you book, call or WhatsApp the lab on +91 88175 01118.
Can I change or cancel a booking?
To change or cancel a booking, call or WhatsApp the lab on +91 88175 01118 as early as you can. The lab will tell you what can be done for your booking.
Can I book tests for a whole herd?
Yes. The lab has a herd screening pack for dairy cows and buffaloes, and you can ask about testing several animals. Call or WhatsApp +91 88175 01118 with the number of animals and the tests you need, and the lab will confirm how to plan it.
What should I do if my animal is very sick?
Contact a registered veterinarian right away. Pashupatinath Vet Lab is a diagnostic laboratory, and a lab test cannot replace urgent care. After the vet examines your animal, you or the vet can book the tests that are needed.
Sample collection
Is sample collection really free?
Yes. Sample collection is free anywhere in Bhopal. Charges for the tests themselves are confirmed when you book. Outside Bhopal, you can send samples to the lab by courier, bus parcel or through your local vet or clinic.
Which areas of Bhopal does free collection cover?
Free sample collection is available anywhere in Bhopal. If you are not sure whether your area is covered, call or WhatsApp the lab on +91 88175 01118 and share your address.
How do I book a sample collection?
Book your test on this website, or call or WhatsApp the lab on +91 88175 01118, and share your address in Bhopal. The lab confirms the collection time with you when you book. The lab is open every day from 8:00 am to 10:00 pm.
What kinds of samples does the lab test?
The sample depends on the test. It can be blood, serum (the clear part of the blood), urine, stool or dung, milk, skin scrapings, swabs, body fluid or tissue for biopsy. The lab will tell you which sample your test needs.
Should my animal be fasting before sample collection?
It depends on the test. Some tests need fasting, which means an empty stomach, and others do not. For example, a fasting blood sugar test needs fasting. Ask the lab or your veterinarian when you book, so you know what your animal's test needs.
Can I bring the sample to the lab myself?
Yes, you can bring the sample to the lab at C-200, C Sector, Shahpura, Bhopal 462016. The lab is open every day from 8:00 am to 10:00 pm. Call or WhatsApp +91 88175 01118 first, so the lab can confirm the right sample and container for your test.
Do you collect samples from dairy farms and cattle sheds in Bhopal?
Yes. Free sample collection applies anywhere in Bhopal, so tell the lab where your cows or buffaloes are kept when you book. The lab will confirm the collection time with you. Farms outside Bhopal can send samples by courier, bus parcel or through a local vet or clinic.
How should I keep a sample safe until it is collected?
Keep it in a clean, closed container, labelled with your animal's name and the date, and away from heat and direct sunlight. The right way to store a sample depends on the test, so ask the lab when you book.
Reports
How will I receive my test report?
Reports are shared digitally on WhatsApp or email. On this website, you can also see them in your account under My Reports. Please keep your WhatsApp number and email correct when you book, so the report reaches you.
How long does a report take?
Routine tests are normally reported the same day or within 24 hours. For PCR, ELISA, culture, histopathology and other special tests, the reporting time is confirmed when you book, so you know when to expect the result.
Where can I see my reports on the website?
Your reports are in your account on this website, under My Reports. Log in to your account and open My Reports to view them. If you cannot find a report, call or WhatsApp the lab on +91 88175 01118.
Can I share my report with my veterinarian?
Yes. Reports are digital, so you can forward the WhatsApp or email copy to your veterinarian, or show the report from your account. Your vet can then read it together with your animal's signs and history.
Does a high or low value mean my animal is sick?
Not always. Normal ranges can differ with the species and age, and one value is only a small part of the picture. A registered veterinarian reads the whole report together with your animal's signs and history to say what it means.
Will the report tell me what medicine to give?
No. A lab report shows test findings and does not list treatment. A registered veterinarian decides on treatment or further tests after reading the report with your animal's signs and history. Please do not give medicine on the basis of a report alone.
What should I do if I have not received my report?
First check your WhatsApp, your email (including the spam folder) and My Reports in your account. If the report is still missing, call or WhatsApp the lab on +91 88175 01118. For special tests, the reporting time is the one confirmed when you booked.
Who can I ask about my report?
For questions about the report itself, call or WhatsApp the lab on +91 88175 01118 or email pashupatinathvetlab@gmail.com. For what the results mean for your animal's health, please ask a registered veterinarian who has examined your animal.
Outside Bhopal
Can I send samples from outside Bhopal?
Yes. You can send samples to the Bhopal lab by courier, bus parcel or through your local veterinarian or clinic. The lab coordinates with you by phone or WhatsApp on +91 88175 01118, and the report is shared digitally.
Will the lab collect samples from my town or district?
Free sample collection is for Bhopal. For a town or district outside Bhopal, you send the sample to the lab by courier, bus parcel or through your local vet or clinic. Call or WhatsApp the lab to plan how to send yours.
How do I send a sample to the lab?
Call or WhatsApp the lab on +91 88175 01118 first and tell it which test you need. The lab will tell you which sample to send and how to pack it. Then send it by courier or bus parcel, or hand it to your local vet or clinic.
Can my local vet send the sample for me?
Yes. Samples can be sent to the Bhopal lab through your local veterinarian or clinic, and vets can book tests for their patients. The report is shared digitally on WhatsApp or email, so your vet can read it with your animal's signs and history.
When will I get my report for a sample sent from another district?
Routine tests are normally reported the same day or within 24 hours once the sample reaches the lab. For PCR, ELISA, culture, histopathology and other special tests, the reporting time is confirmed when you book. Reports are shared on WhatsApp or email and in My Reports.
Is there an extra charge for samples from outside Bhopal?
Any charges are confirmed when you book, so ask the lab on +91 88175 01118 before you send the sample. Free collection is for Bhopal, and a courier or bus parcel service may charge its own fee for carrying your sample.
For veterinarians
Can veterinarians and clinics book tests with the lab?
Yes. Veterinarians and clinics can book tests for their patients, and pet owners and farmers can book too. You can book on this website, or call or WhatsApp the lab on +91 88175 01118.
Which test departments does the lab have?
The lab has haematology, biochemistry, hormone assays, serology, urine and stool examination, skin examination, blood protozoan examination, culture and sensitivity, histopathology, biopsy and cytology, PCR, ELISA and rapid kit tests. This website covers dogs, cats, cows and buffaloes.
Can my clinic send samples from outside Bhopal?
Yes. Clinics outside Bhopal can send samples to the lab by courier or bus parcel, and the lab coordinates by phone or WhatsApp on +91 88175 01118. Free sample collection is available anywhere in Bhopal. The reporting time for special tests is confirmed when you book.
How will I receive my patients' reports?
Reports are shared digitally on WhatsApp or email, and they also appear in your account under My Reports on this website. Routine tests are normally reported the same day or within 24 hours, and the reporting time for special tests is confirmed when you book.
Who interprets the results, and who leads the lab?
Results are interpreted by a registered veterinarian together with the animal's signs and history, and clinical decisions stay with the treating veterinarian. The lab is headed by Dr. Durgesh Mittal, Chief Veterinary Pathologist.
Still have a question?
Call or WhatsApp us and we will answer. We can also help you choose the right test.